Is your staff turnover causing errors and inefficiencies in the processing of business transactions? Training and education is important as the business develops and change. Your training materials probably need to keep up with the changes too.
MANAGING DIRECTOR
Lok Min Chian is co-Founder and Managing Director of ESP Consulting. Min Chian first founded ESP Management & Consulting Services in 1996. He built the ESP Consulting brand and presence in Asia through securing strong partnerships with solution principals like SAP and Oracle in Asia and developing a team of dedicated consultants who delivered many successful implementations. Through his leadership, ESP Consulting won many awards with SAP and more importantly, many satisfied customers. Min Chian merged ESP into North Carolina-based Titan Technology Partners in 2008 to expand its services globally. Min Chian continued to head Titan’s APAC operations and extended the Singapore team’s capabilities in hosting and managed services. After Titan’s merger with Velocity Technology Solutions in 2014, Min Chian continued to lead the renamed entity for 2 years before leaving to pursue his love of guiding SMEs and improving cost control and processes as an independent consultant. In this role, he has travelled the region and worked with CFOs to improve process and financial visibility in key industries including wafer fabs in China. Min Chian is back to restart and accelerate the development of a next generation of dedicated consultants who believe in excellence in their work and are focused on achieving the objectives set in each engagement. Prior to ESP, Min Chian was Product Manager with consulting and presales responsibilities at SAP Asia for 3 years. Before that, Min Chian worked in Siemens as an Application Specialist and in Coopers & Lybrand as an Auditor. Min Chian holds a Degree in Accountancy and is well versed in Financial, Taxation, Governance and Compliance matters.
PRACTICE LEAD, SECURITY AND ANALYTICS
Simon currently heads up Security and Analytics as a Practice Lead. Having worked more than 20 years in the IT industry, Simon has built experience in enterprise system security and business analytics. He works with solutions and partners to design and manage a secure environment for our clients. His experiences in implementing enterprise resource planning solutions and in providing managed services help ensure that the security implementations are practical and sensible. His analytics background provides for good security data constructs that facilitate better assessment of vulnerabilities. When not bothered by security challenges, Simon leads the Analytics practice to provide businesses with efficient data collection and analysis. Prior to joining ESP, Simon held various leading consulting roles at Hypercube Consulting, Deloitte Consulting, HP and Triaton.
DIRECTOR, CLIENT SERVICES
Lau Chin Long the co-Founder of ESP and Director of Client Services. He has over 16 years of experience in SAP Implementation, Application Management and Support. At ESP, Chin Long is responsible for setting up support policies and processes, to help customers achieve the desired operational outcome. As a professional that is committed to customer success, Chin Long emphasizes customer satisfaction through ensuring timely fulfilment of deliverables. He helps customers adopt an optimum managed service model that improves operational efficiency, driving application performance to achieve business success. Prior to ESP, Chin Long spent over 7 years in Velocity Technology Solutions, including most recently as an SAP Senior Manager, responsible for Project Management, Managed Services and Solutioning. During his tenure with Velocity, Chin Long led various SAP implementations, roll-outs and integration projects, covering industries such as Engineering Procurement & Construction, Manufacturing, Semi-conductors, Marine Transportation and Offshore, Shipbuilding & Repair. Before Velocity, Chin Long was a Software Engineer in System Development, followed by a career as an SAP Consultant that started in 2005.
DIRECTOR, PROFESSIONAL SERVICES
Toh Sor Lan is co-Founder of ESP and Director of the Professional Service. She leads the SAP Professional Service practice to deliver Industry specific solutions to help customers standardize, streamline, and integrate business processes, enabling them to achieve their objectives. Under her care, the practice has developed consultants with a focus on delivering quality consulting work. Consultants have cross-functional knowledge. The solutions are practical and efficient. The customers are satisfied with the outcomes. Prior to ESP, Sor Lan spent over 23 years in various MNCs implementing and rolling out SAP systems, including most recently with Velocity Technology Solutions where she worked for 7 years as an SAP principal consultant. Sor Lan brings with her a combination of in-depth SAP FICO and Logistics modules expertise, with deep domain knowledge in Engineering, Construction, Manufacturing, Real Estate Development and High-Tech Industries.
DIRECTOR, BUSINESS PLATFORM AND TECHNOLOGY
Koh Boon Guan is co-Founder of ESP Consulting and Director of the Business Platform and Technology division. He is responsible for delivering Technology Solutions, to help customers accelerate their digital transformation and meet modern business challenges. Prior to ESP, Boon Guan spent over 20 years, with 7 years at Velocity Technology Solutions in the SAP Line of Business as Consulting Director, responsible for SAP project implementation, solution architecting and pre-Sales. Boon Guan led many SAP implementations, roll-outs and systems integration projects, covering a wide range of industries; Engineering Procurement & Construction, Manufacturing, Semi-conductors, Telecommunications, Marine Transportation, Offshore and Shipbuilding & Ship Repair, Real Estate and Securities. Before Velocity, Boon Guan was a Senior SAP consultant at Singapore Telecom which is the largest Telecommunication company in Singapore.
Managing Director, Customer Strategic Partner
Morgan Koh, a CEO certified business executive is a co-founder of ESP Consulting Pte Ltd (“ESP”), a company established in 2021 to take over a 25-year-old SAP practice at Velocity Technology Solutions (S) Pte Ltd ("Velocity-Singapore"), where he was serving as the Senior Managing Director.
During the establishment of ESP, Morgan played a key role in assembling a team of co-founders. This team comprised three colleagues from Velocity-Singapore and a former colleague who had initially established the SAP practice in 1996.
The takeover started as Management-Buy-Out ("MBO") discussions that he had with his HQ, Velocity Technology Solutions Inc (“Velocity-USA”) in May 2020. The agreement was about to be finalized when it was halted in September 2020. Three months later, in December 2020, Velocity-USA was acquired by Navisite, a US-based company headquartered in Boston. In April 2021, Morgan resumed discussions with his new management at Navisite regarding the takeover of the Singapore operations. He succeeded in the second attempt, and by September 2021, all of Velocity-Singapore’s customers and employees were successfully transitioned to ESP.
Throughout the transition, Morgan deeply appreciated the trust and support of Velocity-Singapore's customers and employees, without whom ESP would not have started. He is equally grateful to the 4 co-founders, who were willing to join him on this journey
With over 2 decades of experience in the SAP arena, Morgan brings a blend of technical expertise and business leadership to the ESP team. In his role at ESP, Morgan oversees the company’s strategic and business functions, prioritizing customer success and ensuring business consistency, predictability and profitability for his team's success. He contributes to the company's progress by fulfilling 5 key roles, each supporting sustainable growth and organizational effectiveness.
1. Visionary and Strategist
• Define the long-term vision and strategic direction of the company.
• Ensure the business stays focused on its mission and adapts to market changes.
• Make qualified decisions about growth, positioning, and differentiation.
2. Leader and Culture Builder
• Set the tone and values of the company culture.
• Inspire, motivate, and lead by example to cultivate a cohesive and high-performing team.
• Hire, retain, and develop top talent aligned with company goals.
3. Chief Salesperson and Relationship Builder
• Drive business development, especially in the early stages.
• Build and own strong relationships with customers, partners, and key stakeholders.
• Represent the brand externally and seize qualified market opportunities.
4. Resource Allocator and Financial Steward
• Oversee budgeting, cash flow, and resource allocation.
• Make decisions about where to invest time, money, and talent for sustainable returns.
• Secure funding and strategic partners if needed and maintain financial health.
5. Problem Solver and Decision Maker
• Tackle the most pressing and complex problems the business faces.
• Make timely, high-impact decisions across multiple domains.
• Balance short-term issues with long-term priorities.
Earlier, as the Senior Managing Director of Velocity-Singapore, Morgan was responsible for the Profit and Loss (P&L) of the Singapore operations. He led a team of 12 in Singapore and collaborated closely with a complementary team of over 800 in India to serve SAP customers in both Singapore and the USA. His responsibilities included oversight of statutory compliance, partner alliances, sales, professional services, application support, and human resources.
Before his tenure at ESP and Velocity-Singapore, Morgan accumulated over 15 years of experience in various business and technical roles involving SAP systems at companies such as Titan Technology Partners (“Titan-ESP”), General Electric Information Services, and Sembcorp Logistics.
MANAGING DIRECTOR
Lok Min Chian is co-Founder and Managing Director of ESP Consulting. Min Chian first founded ESP Management & Consulting Services in 1996. He built the ESP Consulting brand and presence in Asia through securing strong partnerships with solution principals like SAP and Oracle in Asia and developing a team of dedicated consultants who delivered many successful implementations. Through his leadership, ESP Consulting won many awards with SAP and more importantly, many satisfied customers. Min Chian merged ESP into North Carolina-based Titan Technology Partners in 2008 to expand its services globally. Min Chian continued to head Titan’s APAC operations and extended the Singapore team’s capabilities in hosting and managed services. After Titan’s merger with Velocity Technology Solutions in 2014, Min Chian continued to lead the renamed entity for 2 years before leaving to pursue his love of guiding SMEs and improving cost control and processes as an independent consultant. In this role, he has travelled the region and worked with CFOs to improve process and financial visibility in key industries including wafer fabs in China. Min Chian is back to accelerate the development of a next generation of dedicated consultants who believe in excellence in their work and are focused on achieving the objectives set in each engagement. Prior to ESP, Min Chian was Product Manager with consulting and presales responsibilities at SAP Asia for 3 years. Before that, Min Chian worked in Siemens as an Application Specialist and in Coopers & Lybrand as an Auditor. Min Chian holds a Degree in Accountancy and is well versed in Financial, Taxation, Governance and Compliance matters.
